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The person that sold them to Viagogo also used them. Our event was cancelled 3 weeks before the scheduled event date; 03/27/2020. I have contacted them 3 times and each time I get a form letter that says it will take several months due to COVID-19. is it a scam?Hi, was considering purchasing tickets for a concert in japan osaka. Charge but do not have any tickets. Viagogo has a strict privacy policy in place that means that you won’t be contacted by them or any other party without first giving your consent. Ticketmaster tickets $ 592 , 2 horas antes del evento, 6:52 pm recibo un email de Viagogo con la transferencia que nunca me llego en 6 meses, ni siquiera 2 horas antes. So, apparently you need to pick up the tickets by yourself. Order tickets here that you never receive. I feel like an idiot for falling for them twice but please take my warning and DO NOT use viagogo.This is a criminal enterprise folkss. I’ve never had such a horrible experience trying to get a refund for a concert that has been cancelled for months! Was told 4 days before that seller was releasing tickets (Ticketmaster). I am extremely disappointed and will never order anything from viagogo again! The seats, we were lucky they were available, were in the second back row at the far end of the row. Learn how to stay safe during COVID-19 in our new guide:Donate Your Money To Charity Instead Of Using This Company.Event is cancelled and they won't provide a refund.Completely honest review to make u feel better if you've already bought them!AVOID AT ALL COSTS - read all the bad reviews, they are absolutely right.I have ordered tickets to be picked up at a collection point in france provided by viagogo at the stadium for belgium v wales - i have received an email an hour ago saying they cannot be delivered and i must provide an alternative address. I want my money back.I bought two tickets for a comedy show 2 month ago and it canceled due to Covid19. I bought tickets over a month ago to give as Christmas gift and the purchase was canceled due to the company unable to fulfill the sale. I relisted them with Viagogo but they removed the listings, telling me the tickets were a scam and not viable. If you are in the UK and book tickets and want a refund, I would suggest you go on Victims.of Viagogo and download the template letter that's on there. The concert is in Huntsville, Al in August so there is time to get them to me pls. Viagogo and I were off to a rough start when my tickets were not transferred by the date indicated. The only downside was the hefty fee they slug you at check out, but even including this fee, they were half the cheapest price. De plus, nous disposons d'informations de paiement sur chaque vendeur nous permettant de facturer des pénalités en cas de problèmes avec leurs billets. DO NOT BUY FROM THEM!Only the latest review will count in the company's TrustScore.© 2020 Trustpilot A/S. The concert was cancelled because the band’s equipment truck was in a major traffic accident the day before and they had no equipment. Pls. My reason is that event organiser close down my seating section. On 09/26/19, I received an email from the company advising me that the tickets were available and I should send them to the buyer. But, they refuse to refund my money. MIKE EPPS TICKETS ARE USELESS.... VIATAKEYOURMONEYANDGO IS A RIP OFF! Eso fue en el mes de Julio entro a travez de Facebook al concierto y me direciona a la pagina de Viagogo nunca habia oido esta plataforma, pero me dije si están a travez de Facebook deben ser confiables, pues compro mis tickets bien caros y dije esto es una vez en la vida, despues de la compra me dicen que debo recibir los tickets a mi correo , a los dias no veo nada y llamo a Viagogo ellos me dicen que tenga paciencia que antes del evento me van a llegar mes de Julio. Then the day the tickets should arrive, they say – sorry, we don’t have any tickets. i have emailed but they have got 24 hour to reply and i am due to leave soon. I could have bought the tickets on the day of the concert for half as much as I had originally paid for them. bigbang made concert for the 22/12/2015. They are one shady company. DO NOT WASTE YOUR MONEY ON THIS WEBSITE, would rather burn it.We went to a huge music concert for a big name band last night. A few days after buying them, I get an email from them that they don’t have the tickets that they sold to me, but offered me other tickets at a higher cost. Then waited... and waited... but no tix arrived in our email, although our credit card had been charged. When i called to advise them and ask to cancel they were not cooperative. Totally unacceptable! I even sent them a link to show them where this information was, and they just kept repeating like a broken record that according to them, they had not received news that the show had been cancelled. They do not respond or even accept emails, so you can’t prove you sent them a letter, and their website prevents you doing anything they don’t want like exercising your legal right to back out of a transaction within 14 days cooling off period. The catch is, they have Viagogo Guarantee, so they can get your money promising for the tickets they might not have at all! Not seats I would have picked.Never ever use this site for any ticket purchase purposes. comsumer protection agency . The tickets printed face value shows $21.00 and someone else’s name. I have sent VIAGOGO the Cancellation Notice from the venue, facebook from the band Kansas clippings, and testimonial from the truck driver talking about the accident. ”,It is just a scam. DO NOT PURCHASE TICKETS THROUGH HERE. I am furious, this is fraudulent, dont buy tickets from VIAGOGO.I spent nearly 700 pound on tickets for this year, the event has been cancelled but the tickets are still available for NEXT YEAR! Since it was last minute, we were anxious to get any seats we could. Don't buy tickets here. The people you deal with are no doubt in Europe. 9 Things You Should Know Before Buying from Viagogo. how soon after can i get the tickets after purchasing, and how will i collect it? In addition, every purchase made through the site is encrypted using state-of-the-art SSL technology that makes it impossible for anyone to view your personal information as it is transmitted from your computer to the Viagogo database.Buyers are guaranteed to get the tickets that they purchased in time for the event and that those tickets will be valid and accurate. Being a citizen of the United States, there was no reasonable way to contest this legally and therefore I incurred a loss of more than $1500. my rmsil redponse to the worthless customer service “ I assumed I paid $263 for 2 balcony tickets to a concert in London that would be shipped in “3-5” business days and, extremely inconveniently, require a ‘signature’ at the door when a working person is not home. I am very pleased that although it was a little rocky they did come through as they said they would. Viagogo.com also ranks 142nd among Tickets sites. Bought the tickets through viagogo a couple of weeks ago and then read the terrible reviews. I pd. Unfortunately, I fell into one of their traps mistakenly and now I am out of alot of money for tickets I NEVER RECEIVED!!! All rights reserved.couple of months for a refund, unnaceptable. My tickets did not re-sell, even when i dropped the price. Lorsque j’ai vu les avis j’ai craint le pire. So we bought 2 tix for over $200. SHAME ON YOU VIAGOGO. The event has been rescheduled multiple times. Arnaque ou pas ? Those who sell tickets through Viagogo are also guaranteed to receive their payment for any legitimate order that they fulfill.whatever you do do not buy tickets through this company. Reported to American Express who does not have much leverage and will report you deliquent if you dont pay American Express.Terrible business! It is now the start of the third week and my money has NOT been refunded. Can’t get in touch with anyone. Once you purchase with viagogo you are covered by our guarantee: http://www.viagogo.co.uk/landingpage/1044610 Use another service.transacción 22514169 para el evento Madonna el 19 Diciembre 2019. I was verbally informed that the company would see to it that my seller would get the tickets and that I should disregard further emails from the company. If a person would iniatiate a lawsuit i eould a 100% give my support .. im crying for anger while im writing this ..Absolute scam. I have no way to get in touch with you. Thank you viagogo I had a wonderful time at the game!! Ended up working it out after awhile and got in!Your review recommended to be at least 140 characters long :).Disclosure: we may earn money from affiliate links below, but we want what’s best for the customer, so money does not impact our opinions in these reviews.At this time, with so many negative Viagogo reviews from customers (over 288 complaints in the last 12 months).Online ticket brokers open up this possibility to buy and sell tickets to events around the world, and one of the largest ticket resale platforms allowing this is Viagogo.com.Viagogo.com is a global ticket exchange, allowing individuals, or “professional ticket brokers,” to sell tickets on their platform.The tickets listed on Viagogo are never in possession of the team at Viagogo.StubHub, one of the largest ticket exchanges with events in over 50 countries,Viagogo is supposed to “provide a legit, safe and secure platform for the sellers and buyers.”.Recent Viagogo reviews below will show the inside stories of past customers with this company.It can be difficult to get through to Viagogo phone support or to understand when speaking to an agent at times.There are quite a number of Viagogo reviews and stated they didn’t get much help when contacting Viagogo customer service support from the company.Yes, Viagogo allows individuals to sell tickets on their ticket exchange platform.You will also, need to create an account at.Many negative Viagogo reviews were about high-priced tickets.Other customers said they didn’t like Viagogo’s high 31.69% plus service fee charges that are hidden until the checkout.Some complaints found on Viagogo and their customer support experience.One thing noticed, Viagogo has corporate services offering companies and professionals:Different Viagogo reviews show that many people like that they offer premium tickets to events in over 50 countries around the world.Some customers stated they were actually able to get tickets priced lower than face value (can work if you’re willing till the last minute to buy).The reviews regarding Viagogo ticket prices are mixed, but there’s a bit of complaints of tickets being over face value, which is to be expected with a resale site (supply and demand).Some say that they offer inexpensive tickets, while others say Viagogo tickets are overpriced, or way above face value.A positive is Viagogo does offer good seats, which might not be available anymore via the box office venue.There are also a few Viagogo reviewers that like the seating charts that are available for viewing before choosing which tickets to buy.Through the 3D seating charts, customers can determine the type of view that they will be getting from their seats.After reading plenty of Viagogo reviews, we are on the fence and not sure if Viagogo is the most reliable ticket source available in Europe.We have tested ScoreBig.com and got positive feedback overall from other,get 10% off ScoreBig w/ coupon code (welcome10) on your first order,When comparing Viagogo vs StubHub you’ll see they are both ticket resale sites, but some might ask what’s the real difference, and.StubHub seems to have a larger selection of tickets to choose from to events in over 50 countries.Viagogo has tickets to events around the world too, but Viagogo seems to have more negative feedback and reviews recently.Viagogo’s service fee is about 31.69% while StubHub’s service fee charges are about 26.5% average.Share your Viaogogo review below (or click here).Viagogo says you can get a refund is if your event is canceled.if you need help selling your tickets, is to select your event.VIP and hospitality tickets to certain events,Viagogo customers that were turned away from the venue at Ed Sheeran concert in the UK,It’s the official resale marketplace for the NBA, NHL, NFL, and WNBA.Click here to share your Viagogo review below. Almost a year later I tried to buy tickets to laneway festival in brisbane, only for them to take my payment but not give me the ticket and refuse a refund. PGA announce no spectators weeks ago and they won’t refund anyone’s money. We booked for a specific date.I’ve searched their website but I cant write them. I received my tickets 24 hours prior to the event after purchasing them 4 months prior. This is completely unacceptable. Hope there Mother's get corona virus!Whatever you do do not buy tickets through this company. These guys are just crooked. i googled the only info i had about the seller. My event was cancelled due to the pandemic and I have yet to receive a penny. They are a complete scam with no consumer protection plan with no legit communication/ticket delivery methods.My event got canceled in March. After placing the order, it was cancelled! The game was March 11th, 2017. I communicated to Viagogo by email and by phone explaining that I would not be able to transfer the tickets within 72 hours because they had not been released by my seller. Said tickets would be sent to my phone day of event. i have already purchased tickets for a concert later this year and am worried the tickets won't reach me in time before the concert.I have listed two tickets for sale, and viagogo sent me an email saying they were "now listed for sale," but when i go to the website, the tickets are not listed. Ebay and Amazon are re-sellers, if you have a problem with a seller they help you. They should be banned and all the other reseller leeches..Don’t touch with a bargepole.bought many tickets online before —-usually under $10 service fee and receive a confirmation e-mail with e-tickets that can be downloaded and printed within 10 min. Why don’t they just give a straight answer? It is obviously a company out for your money and never at your service. At the same time, my sister purchased her ticket through ticketfly for literally HALF of what I paid. You will see some negative reviews as well, Viagogo does claim to guarantee that the tickets they sell are 100% authentic and available or the company will provide replacements of equal or higher value. We cannot refund you. The seat location was terrible. Very disappointing -buyer beware.The worst service EVER! Mind-you, the tickets were still not available on the day of the concert Oct 08!!! The show was cancelled owing to the pandemic. Viagogo have offered me 125% in vouchers. DO NOT USE!Im still hoping that they would give me full refund for NBA games that i purchased as they promised to give it to me .But i do wish too that has person to iniate the lawsuit agsinst this organization .This organization are ripping people hardwork money .i sm saved money for years to treat my husband for nba game with my son ( my husband has cancer and has to wear a tracheastomy) but when we have pandemic im expecting a full refund but the only thing i got is the back and forth email and call about thier promised its been 2 months since then i never got my money back . If there is an issue with either of these promises, the company is willing to step in in order to rectify the situation by either providing replacement seats of equal or higher value or by providing a refund to the buyer if replacement tickets are not available. Not realising it was a resale site. Their help line was a complete joke and I am devastated how much it cost me overall to go see the show all because of this scamming Viagogo company.I booked Concert tickets with viagogo and they charged £30 for each ticket transaction then they wouldn't tell me where my seats were. !Event was canceled 3 months ago and no refund. The whole process of selling is design in there advantage. Votre expérience peut aider les autres à effectuer des achats plus éclairés. S'il y a un problème avec les billets (billets non valides), ils ne seront pas payés. They would not refund our money since it was being rescheduled EVEN though they advertised and sold the tickets AFTER they knew the event had been cancelled. Worse yet, you had no way of knowing whether or not the vendor was someone you could trust. Do not buy from here!Just wanted everyone to know NOT to use viagogo for ticket purchases. We’re in this together! viagogo has not yet received any information about Chris Stapleton, 16 October 2020 being changed or cancelled. Bottom line, contact your credit card or bank to help you deal with this fraud business. They ended up being compleatly faked tickets and could not grant me access to the show.Viagogo charged me a total of $482.36 for two tickets to attend the David Suchet: Poirot & More: A Retrospective. Adjunto los screenshots hecho para que vean las pruebas. We drove from Florida to Atlanta. By using only the most reliable worldwide courier services to ship their tickets, they also ensure that their buyers will receive them in plenty of time for the event, no matter where they are in the world.The first question you will probably ask yourself when you visit Viagogo is; is Viagogo Legitimate? They would not give me a refund. They suck. Tickets were not mailed to me as promised, but transferred via mobile to Ticketmaster from the seller (whoever that is). Oh and their fees are insane, $200 in fees for this scam site!Terrible experience, spent days online trying to track tickets I purchased only to find out they were in someone else’s name with same seats as mine, plus charged way more than normal prices..All tickets for event were sold out by the time I could cancel and get more tickets from another source.Utterly disgraceful . Is Viagogo Legit, Reliable & Safe in 2020?_______________________________________________.Viagogo Reviews 2020 – Is Viagogo Legit to Buy Tickets From?Viagogo Delivery Fees and Tax/Booking Fees.Viagogo offering VIP and hospitality tickets.To put it as simply as possible, Viagogo is a reliable company that has been in business for nearly a decade and that has drawn some favorable reviews its past buyers. Nope. We basically have over $1000 in 3 tickets that are useless to us as we’ve had no luck selling them and now I can’t even talk to anyone in customer service because they say my information doesn’t match!!!!!! I paid $300 a piece for the front section ones, that they sold me and took back. | Lire 741-760 des avis sur 15.540 You see the button on the bottom not seeing how the price is changing, and once you press confirmed the money is gone, and no one is responsible.Dont buy anything from these scammers. We appreciate your feedback as we are always looking for ways to improve our services. lies $#*!ing $#*!s. They REFUSE to refund me my money back even though on the official website of the artist and the official website of the venue that the concert was going to be held at has it posted as clear as day that the event has been cancelled. They were way overpriced. They sell tickets they don’t even have. Offered me refund or downgraded section. I called immediately to the customer service to ask what happened, a guy from the swiss number called tried to be polite but completely useless. Be careful with your money.I purchased Vince Gill tickets on 4/6/19. Tired and tried to communicate to get some help and it’s impossible! Not to mention, you can resell, but not for the full face value you paid. They had one pair for the same cost, that were general admission and no seating. I requested a refund. I bought 2 tickets to a concert in Sarasota at $55 per each. Later, I began receiving email from Viagogo stating that I must transfer the tickets to my buyer within 72 hours, or I would forfeit the sell and lose my $1500+. Illegal They refuse to honor the 14 day cooling off period if you change your mind. The tickets are overpriced and they do not have permission to resell tickets for lots of the venues. I took those and come to find out, those tickets sell for $35 a piece. Viagogo avis - Forum - Consommation et internet Viagogo tomorrowland - Forum - Consommation et internet Je ne peux plus aimer ni commenter sur facebook - Forum - Facebook It was not until after multiple intentional distractors on purchase site, and after committing to purchase, that I see the arrival date for the tickets is unknown and that they would not arrive until a week before the concert when I will be out of country. !, como me puse , les explique todo lo que habia pasado es cada vez que llamo es una persona diferente, no tienen un departamento que se encargue de casos de garantia que una persona se pueda hacer cargo y soluccionar ese caso , no es asi, una y una persona diferente cada vez que llamo. My tickets have been canceled due to covid-19 and social distancing. Do not use them! Elton John will not be able to come back in USA before 2022, at least! Achat & revente de billets en ligne 100% garanti et sécurisé. You can also sign up for the newsletter which will keep you informed on all the new artists and shows added.Viagogo is a reputable website that has gained some positive recognition from customers around the world for providing a much-needed secure global ticket exchange. don’t know how this company has not been shut down still waiting for answers!!! I used this and got a refund after months of emailing.First of all I purchased tickets to see Roger Walters. Ana.No they don't. J’ai acheté des billets En mai 2019 pour le spectacle des Bodin’s En novembre 2019. The way the website is built makes just people inattentive to details. We got out tickets 1 week before the concert and they were right at the back of the stadium and had a cover value of £30. My tickets didn’t come, and I got worried. Very frustrating and now I’m afraid I will be out the event, as well as the money. Billets de Concert, Sport et Théâtre, sur viagogo. This means that even if you are lucky to actually get your tickets, you may be refused admittance to the venue. The price on the actual tickets was $130 each! Complaining got me nowhere. Hopeless. al otro dia ya pasado el evento llamo a Viagogo a reclamar mi devolucion de la compra hecha hace 6 meses y me dicen que las entradas fueron entregadas a tiempos, para que!! BEWARE OF THIS JAKE! Don’t buy from Viagogo.Terrible experience!! Have unclear automated answers. They deducted my money from my back without my acknowledgement in Dec and guess what, I received the same email frm them that they will be deducting the amount from my bank again due to me not able to produce the ticket. Answer is always the same, let me contact the seller and we will get back to you in 24 hours, which has never happened. We are sorry we couldn’t help any further in this case. Last month they had to charged my account back because they were told that my event was postponed not cancelled. Total piece of S**T of a website!!! thanks!I have tickets for a real madrid game and i bought using viagogo, it says its linked with season card so i need to pick them up. Visa refunded me the money pending an investigation. I called venue to get more information. The man who scanned the tickets asked where we got them and wasn’t surprised when we said Viagogo, he told us that 25 fraud cases had occurred the day before. The tickets are overpriced and if the event is cancelled they do not give you a refund unless you threaten legal action. Still no tickets after several phone calls. The most common issues with Viagogo.com are around customer service, which is not as good as expected by some customers. After I bought them i saw the awful reviews and was full of anxiety up until the scanned my ticket, (after 6-7 hours in cue to go in). My concert was canceled due to COVID, and rescheduled to September. 1-Estafa —tickets el doble del costo del evento siendo comprados el mismo dias horas antes. Only time I used card in last 2 wks was on their site. LOL.Bought tickets for Post Malone for 280$. total scam —-I have notified my credit card co. and reported them to fed. Before the website existed, if you wanted to attend a concert or game in another country, just the process of locating a source for the tickets could be an exercise in frustration. Viagogo states my tickets are valid even though I received an email from Ticketmaster stating my tickets are no longer valid. Don't ever buy event tickets from them because if the event is cancelled, you will not get a refund. To avoid bad surprises, we just went before the concert doors opened and we entered in as first. Viagogo plataforma de ventas por internet que trabaja con Facebook para estafar a compradores a traves de Facebook y internet aca le cuento mi historia para que no cometan el mismo error. I would NEVER recommend this place to ANYONE!!! Unlike the membership card, the season ticket is transferable, meaning the holder can allow a third party to use it or opt to loan it to the club so that another, non-season-ticket holding member has the chance to see a game. The prices of the seats we originally bought went sky high. You'll be sorry. is this easy to do?We have bought tickets to j cole in auckland on 1/12/2017 through viagogo. I have been on the phone with customer service so many times and get the same go-around about getting my refund for the tickets that I did not get! What a joke. It was an eticket to download and had someone elses name on so now it cannot be used so £140 wasted. I will never deal with them again.I bought over $36,000 worth of 2020 Olympic tickets from Viagogo. Viagogo is a legit website where you can purchase tickets to all your favorite performing artists, sports events or theater shows in your area, or you if you can’t make the show and don’t want to eat the ticket price, then you will be able to sell your ticket here as well. Avis Viagogo : découvrez l'avis de Webeev et les avis des consommateurs pour savoir si le site viagogo.fr est fiable ou non. Their whole website makes it look like tickets are selling fast and the scam you in. You will not receive them on the date promised and will get excuses when you contact customer service about this. Do NOT count on this site to uphold your ticket purchase. February 28th, 2017 they told us we can not get the tickets. !Still await refund for tickets to Lenny kravitz not looking good and Viagogo is not responsive.I doubted the validity of our tickets as soon as we got them. I will never ever make any purchase frm viagogo and I will warn you not to. Criminals usually end up working for criminal organizations. Will never happen AGAIN, learned my lesson the hard way. I didnt choose that.I bought tickets (at 4X face value) for a cricket match, only to arrive and the the tickets did not work. BEWARE. They are impossible to deal with and a bunch of thieving b******s. Totally rip off service.Viagogo is the WORST. Make a favor to yourself don’t use these band of thieves. Extremely disappointed and lesson learned!Ordered tickets several months ago and only received an email that they would arrive ONE WEEK before the event. We spend a lot of money to go to Florida, USA.Gain trust and grow your business with customer reviews.Tickets for Concerts, Sport, Theatre at viagogo, an online ticket marketplace. Three days prior, and no sign of a ticket, I contacted Visa charge card to see if they were able to do anything. DON’T BUY ANYTHING through this place unless you want to be SCAMMED out of your MONEY!!!! They have asked me to send screenshots of every piece of correspondence and I have. Entro a ticketmaster trato de comprar unos tickets urgente sabiendo que me iban a costar mas caro yyyyy me tomo la sorpresa que compre 2 tickets casi a la mitad de precio y mejor ubicacion que el que habia comprado con Viagogo viagogo tickets $ 962, 6 meses antes del evento. Very Mad and upset at myself! 1. However the Viagogo provided me with even better seats than I had purchased and also issued me a voucher for a future purchase.

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